COVID-19 Has Accelerated the Need for Advanced Customer Segmentation

In QuickPivot’s 15+ years of existence, one truth that we’ve come to realize is that an impenetrable knowledge and understanding of customer behavior...

How Retailers Have Adapted During COVID-19 to Survive and Thrive

The COVID-19 pandemic has caused an unprecedented disruption to commerce and the retail industry. Retail sales dropped a record 16.4% in April...

How Channel Integration Benefits Digitally Native Organizations

Over the last 15 years, the retail industry has undergone a major transformation thanks to the growing use of digital shopping channels by an...

How Retailers can Prepare for the "New Normal"

“When do you think life will get back to normal?”

It’s the question we’ve asked ourselves, our friends, our families, and our coworkers. It’s what...

How to Demonstrate Value During the COVID-19 Crisis

Here in Massachusetts, QuickPivot’s home state, we are almost three weeks into our stay-at-home advisory. However, like many other Americans,...

The Impact of COVID-19 on Retail: Looking to the Past to Prepare for the Future

As a data-driven company, and one that helps our clients be more data-centric, we prefer to learn and make decisions by looking at historical...

Tips for Retaining Customers After the Holiday Season

With the busy 2019 holiday shopping season coming to a close, retailers can fully set their sights on executing their goals for 2020. While final...

Forever 21 Bankruptcy: A Scary Reminder of Retail Challenges

News of the Forever 21 bankruptcy filing in late September 2019 left the retail world a bit spooked, and for good reason. Just four years removed from...

How to Build a Customer-Centric Approach in Retail

As retailers look to gain a competitive advantage over their rivals in a today’s hyper-competitive environment, customer centricity -- the concept of...

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“QuickPivot's platform offers big data performance showcased in tools like robust cross-channel waterfall counts, real-time lifecycle visualization tools that go beyond the typical flowchart style tools.”

Kelly Dedman, Technology Analyst

“B2C marketers in retail should consider its updated UX, with QuickCollect and QuickTarget for customer segmentation and QuickPalette for campaign workflows.”

Vendor Landscape: CCCM, March 2017

“QuickPivot's platform can help our clients eliminate data silos, reduce wasted efforts and optimize customer data across online and offline channels.”

Lois Brayfield, CEO

“As Allen Edmonds further developed its direct-to-consumer business, we knew that we needed a powerful new marketing platform and a flexible business partner. We found both and more in QuickPivot.”

Colin Hall, Chief Marketing Officer

A Customer Data Platform or Marketing Automation? Find Out Which One You Really Need.

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